Shipping policy

Shipping Policy

Last Updated: October 2, 2026

Thank you for shopping with the Rondo Football Club Official Store. We’re committed to getting your Rondo FC gear to you safely and as quickly as possible.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email containing your tracking information when available.

Please note that orders containing customized, personalized, or made-to-order items may require additional processing time estimated 2-4 Business Days

2. Shipping Options & Delivery Times

We currently offer the following shipping options:

Shipping Method  Estimated Delivery Rate
Standard Shipping  5-10 Days $7.00
FREE Shipping 5-10 Days $0.00 - Free Shipping On All Orders Over $40


Delivery estimates begin after your order has been processed and shipped. Shipping times may vary depending on your location, carrier delays, weather, holidays, and other circumstances outside of our control.

3. Shipping Locations

The Rondo Football Club Official Store currently ships to:

[United States only]

International customers may be responsible for applicable customs fees, duties, taxes, or other charges imposed by their country's customs authorities.

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow [24–48 hours] for tracking information to update after your order has been shipped.

If your tracking information has not updated after this period, please contact us for assistance.

5. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you realize that your shipping information is incorrect, please contact us as soon as possible at rondofootballclubofficialstore@gmail.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

6. Lost, Stolen, or Damaged Packages

Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the package to the address provided at checkout.

If your tracking information shows that your package was delivered but you cannot locate it, please:

  1. Check around your delivery location.
  2. Check with household members, neighbors, or your building's mailroom.
  3. Contact the shipping carrier directly.
  4. Contact us at rondofootballclubofficialstore@gmail.com if you still need assistance.

For packages that arrive damaged, please contact us within 24 Hours of delivery and provide photos of the damaged packaging and merchandise so we can review the issue.

7. Delayed Orders

While we work hard to ship orders promptly, delivery delays can occasionally occur due to circumstances outside our control, including:

  • Severe weather
  • Carrier delays
  • Holidays and peak shopping periods
  • Incorrect address information
  • Customs processing
  • Other unforeseen shipping disruptions

If your order appears to be significantly delayed, please contact us at rondofootballclubofficialstore@gmail.com with your order number.

8. Pre-Orders & Backordered Items

If your order contains a pre-order or backordered item, your order may not ship until the item becomes available.

The estimated shipping date for pre-order items will be provided on the product page whenever possible.

If an order contains multiple items with different availability dates, the entire order will ship together / available items will ship separately.

9. Shipping Restrictions

Some products may have shipping restrictions based on destination or carrier requirements.

If we are unable to ship an order to the address provided, we will contact you regarding available options.

10. Questions About Your Order

If you have questions about your shipment, please contact the Rondo Football Club Official Store at:

Email: rondofootballclubofficialstore@gmail.com
Store: Rondo Football Club Official Store

Please include your order number in your message so we can assist you as quickly as possible. The order number can be found in your email.

Rondo Football Club Official Online Store

Thank you for supporting Rondo FC.